FAQ

Data abusers are those who purposefully push limits or knowingly conduct illegal activity like torrenting. If you are consistently burning near a terabyte of data a month, that is not what is considered normal internet usage. In these cases, we would talk to you about splitting your account into two accounts to handle your needs more appropriately.

Yes! We have a 10-day refund policy. You have 10-days after purchasing your service and equipment to try it out and love it. If you don’t, simply call us and let us know you want to cancel. We will give you the return instructions for the equipment and suspend the service. Once the equipment is received in its original packaging and working order we will give a refund on the full cost of the service (even if it was used) and the equipment less a $50.00 restocking fee.